FAQS

Therapy can be beneficial for many people. There is a common misconception that it is only for people with “severe” problems or issues they need to work through, but many people find that meeting with a counselor or therapist can improve your coping skills, reduce stress, and give you a place to discuss what is on your mind without judgment. You may feel nervous about starting therapy, and that is normal. It is a shared journey between you and your therapist, and he or she only has your best interest in mind. Everyone who comes to Live Well Counseling can expect to be treated with dignity and respect, and that your treatment will be guided by what you want and need.

At Live Well Counseling Services we offer a wide range of counseling and therapy services, including:

• Individual therapy
• Family therapy
• Teens therapy
• Trauma therapy
• Maternal mental health services
• Couples counseling
• EMDR

You can find more information about each of these types of therapy, how they work, and who can benefit from them, on our service pages.

Our therapists can work with people of all ages, from teenagers to adults. We also have sessions for couples, families, and expectant or new mothers, in addition to our individual counseling services. There may be some situations where our counseling services are not the best option for you, and in those cases we will do our best to refer you to someone who has the specialized training that you need. State licensing laws require that we only work with individuals who are residents of Utah.

Your first appointment is a chance for you to get to know your therapist and for your therapist to learn more about you. We will discuss the reasons that you are seeking therapy, what your goals are with the counseling sessions, and other questions or important information to build trust so you can feel comfortable working with our therapists in the future.

Yes, Live Well Counseling Services offers therapy for teens. 

There are a lot of factors that go into deciding who is the right therapist for you. You can start by looking at the services we offer, and the therapies and treatments that we use when we work with people to determine if that meets your needs. The next step is to come in for a first appointment so you can meet the therapist in person and have a discussion about your needs and expectations. It’s important that you feel comfortable telling your therapist anything (and everything) and that you trust the person you are working with, so those are things you can decide in your first one or two sessions.

Eye movement desensitization and reprocessing (EMDR) is an evidence-based therapy that has been shown to be very effective in helping people heal after trauma. National and international organizations like the World Health Organization (WHO), U.S. Department of Defense (DOD) and American Psychiatric Association all recognize it as an effective way to treat people with PTSD and other traumatic experiences. We use it as one of our therapies, along with cognitive behavioral therapy, mindfulness, and other things based a person’s individual needs.

The length of appointments can vary based on your treatment plan, but most sessions are 60 minutes. Couples checkups are shorter and only last 30 minutes.

Therapy costs can vary depending on your needs, but the rate for a 60-minute session is [$135]. Some insurance plans will cover therapy sessions. To find out if your insurance carrier covers mental health services, contact them at the phone number provided on your insurance card. Be sure to bring your insurance information to your appointment if your plan covers the services.

We ask that you please give us at least 24 hours’ notice if you need to cancel or reschedule an appointment. If you cancel within 24 hours of your appointment you may be charged for the appointment even if you cannot come in. In an emergency situation we will do our best to work with you, but please contact us as soon as you know you will be unable to make it.

No, our therapists are not medical doctors and therefore cannot prescribe medication. If you would like to find out more about medication options available, the best thing to do is talk to your primary care provider. If you are already taking medication to help with mental health issues, we can coordinate with your doctor. Please bring information about your primary care provide, another psychiatrist that you see, or any other medical providers you are working with to your first appointment.

While insurance can be helpful when getting medical care, it’s important to acknowledge that when seeking treatment for mental health, insurance can pose issues or drawbacks as well. Live Well Counseling wants to help you rediscover your potential, and we don’t want you to be held back by your insurance.

Insurance companies have been known to ask for specific diagnoses upfront, even though it is neither safe nor ethical to make a snap diagnosis, especially for financial reasons. Your insurance company may also request session notes, which may compromise your desire for privacy. This type of information can be used to decide the number of sessions or the type of counseling they are willing to cover, which may or may not be the right course of action to take for your mental health.

It is even possible that paying out of pocket may be equal to, or even less, than your payment after the deductible and copay. As such, Live Well Counseling doesn’t want your mental health to suffer because of rules set by your insurance company. 

While it can be intimidating to pay out of pocket, we do like to keep that option on the table when discussing insurance. This allows us to look at all your options with you, and for us to mutually decide on what your best choice for payment is.

The insurance companies we accept are BCBS, SelectHealth (SelectChoice, SelectCare, SelectMed, SelectValue, SelectShare), UnitedHealthcare PEHP, and DMBA.